Whether you have questions or want to alert us of something on property, or simply want to share your excitement about your upcoming adventure in Barbados, we've got your back. Just remember that the fastest way to reach us during your stay is on Business WhatsApp by clicking the Message Us buttons on this platform.
Maintenance
In the rare event of any issues, simply report them here or jump to the section with information that will put you at ease.
Reach Us
During Your Stay
Emergency Services
In case of an emergency, please remember that the police can be reached at 211, the fire department at 311, and the ambulance service at 511.
If you need first aid supplies or assistance, you can call an ambulance at 511 or take a short walk to the Sandy Crest Medical Clinic. The clinic is located at Sandy Crest, Sunset Crest, Holetown, and their medical staff can be reached at +1 (246) 419-4911.
Power or WiFi Outages
Power or internet outage? No worries, we're probably already aware as we live in the same area. We'll find out what's going on and how long it should take to get back up and running. Believe us, 99% of the time it's just a temporary, area-wide outage. For updates on service issues in Barbados, check out these websites:
For power outages in Holetown: The BL&PC posts notices about area-wide outages and estimated restoration times on their Facebook page.
For internet outages: Flow Barbados shares updates on their Instagram page.
A power outage is the perfect time to crack open a cold drink and unplug. And don't worry about your fridge, keep the door closed and we'll make arrangements for a cooler if the outage is forecasted to last more than three hours.
Storm Season (June-Nov)
If you're visiting Barbados during the storm season the odds are still excellent that you'll have a storm-free vacation. Due to our geographical location outside of the hurricane belt, Barbados typically experiences tropical depressions or storms which then gain strength and become hurricanes as they travel up the belt.
What to Expect
Water accumulation on streets of Holetown including Flamboyant (this usually evaporates overnight);
Heavy rain sounds due to Barbados tin roofing which may make rain sound heavier than it is;
Early closures of businesses at the approach of a forming storm system;
In September, longer closures of some businesses for renovations;
Intermittent closures of the Beach Club for repairs and improvements;
Hot and humid weather (over 30°C / 86°F);
Some overcast periods during the day;
Scattered showers mixed with sunny periods;
Short power outages during rainstorms;
Heavier presence of mosquitos and flies.
Rest assured, should the need arise, we will provide regular announcements and updates in order to keep you fully informed and safe during your stay.
